Jean Civikly-Powell received her Ph.D. in Communication in 1973 from Florida State University. She has been faculty in Communication and Journalism, 1973-2001, with intermittent academic administrative appointments. She has served as Ombudsperson for Faculty since 1999. Her background in interpersonal communication and conflict resolution has been a good fit for her work for Ombuds/Dispute Resolution Services for Faculty. Visit the Ombuds website (http://ombudsfac.unm.edu) and feel welcome to contact Jean at email@example.com.